Chat channels
Set up the website widget
A chat bubble on your own site or intranet — one script tag, no third-party platform, nothing leaves your infrastructure. Visitors are guests: they read only the guest access groups you choose for this channel.
- Chat channels → Website chat widget: enter the allowed origins (e.g. https://intranet.example.com — one per line), pick the guest access groups, optionally a title, welcome text and accent colour. Create.
- Open Setup and copy the embed tag.
- Paste it just before </body> on the pages that should show the widget.
The widget answers only on the origins you list, and only from the guest groups you chose — with no guest groups it politely refuses. For a public website, put only documents meant for the public in those groups.
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Last updated 29 Aug 2026