Settings, operations & compliance
Email (SMTP)
Configure an SMTP server so invitations and password-reset links are emailed automatically. It's optional — the links are always available to copy from the Users page, so you can run Naxis Assistant without email. Use Send test to check the settings.
| Host / Port | Your provider's SMTP endpoint — typically port 587 with STARTTLS. |
|---|---|
| Username / Password | The sending account's credentials; providers with two-factor authentication issue app passwords for this. |
| From address | What recipients see — e.g. assistant@acme.com. |
What email unlocks
- Invitation and password-reset links are delivered automatically instead of being copied by hand.
- “Forgot password?” on the sign-in page works on its own — a single-use link, valid 24 hours, sent to the account's email.
- Administrator sign-ins gain a second factor: after the correct password, a 6-digit single-use code (valid 10 minutes) is emailed and must be entered. If the mail server is down, the sign-in falls back to password-only and the failure is recorded in the audit log — administrators are never locked out by an outage.
The Email (auto-reply) chat channel also sends its replies through this server — configure SMTP before setting that channel up.
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Last updated 29 Aug 2026