Settings, operations & compliance
Software updates
On a managed deployment the software keeps itself current. When a new version is available, a Software updates card appears at the bottom of Settings → General — when nothing is waiting, there is no card and nothing to do.
| When it installs | Automatically, on the coming Sunday at 02:00 in the deployment's own local time — unless you pick an earlier moment or press Update now. Each update also carries a mandatory-by date: it can be brought FORWARD to any time you like, never postponed past that date. That's how every deployment stays on supported, patched software. |
|---|---|
| What it feels like | The assistant is unavailable for a few minutes while the update applies. If an error page appears during that window, wait ten minutes and open it again. |
| Your data | Documents, settings, users and history are untouched. A safety backup is taken before every update. |
| If an update fails | The previous version is restored automatically and the card says so — the assistant keeps running on what it ran before, and the update retries later. Nothing needs rescuing. |
| What changed | The card shows the release's own notes next to the installed and available versions. |
Self-hosted deployments outside the managed update channel don't show the card; updates there follow your own installation's process.
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Last updated 29 Aug 2026