Settings, operations & compliance
This help centre (and its AI)
Everything in this window is about how Naxis Assistant itself works — it never searches your company documents (that's what the chat is for). Three ways in:
- Browse: the outline on the left covers every feature in detail.
- Search: type in the box above — answers rank instantly as you type, entirely on your device.
- Ask the AI: the bubble in the corner opens a conversation grounded in these very articles. Ask in your own words, ask follow-ups; every answer cites the articles it drew from, and clicking a citation opens the article.
The small ? marks throughout the product open a short explanation right where you are, with “Learn more” leading back here — in a setup window, straight to that source's or channel's own guide, at the exact section.
And when the docs don't cut it, a human does: “Open a support ticket” under the topics list reaches the people who run the platform — see “Support tickets”.
The AI answers only from these articles. If something about the product isn't covered, it says so — and if your question is about your own documents, ask in the chat instead.
Last updated 29 Aug 2026