Settings, operations & compliance
Plan & seats
Settings → Plan & seats shows the plan this workspace runs under and where it stands. Every figure is measured from your own workspace — nothing is estimated. One thing is counted: seats. Everything else on the page is a plain fact about your workspace, never a limit.
Seats — the one counted figure
A seat is one person with an account on the assistant: someone who can sign in and ask, on the web or linked in a chat channel. The page shows people on seats next to seats included. People are assigned under Settings → Users; disabling or deleting someone frees their seat immediately, and seats follow people, not devices.
- When every seat is taken, everyone already on board keeps working exactly as before — nothing slows, nothing is removed.
- Creating or re-activating a user past the seat count is politely declined with a note to raise the plan first.
- Need more room? “Manage plan” opens your account page; a bigger plan or more Enterprise seats reaches this workspace automatically within minutes.
Usage — never metered
Questions are not metered on any plan: ask as much as the work demands, and the invoice never moves because of a busy month. There is no usage figure to watch and none is shown.
Size — a fact, not a cap
No plan limits how much data the assistant holds. The Size figure is the raw size of everything indexed, as the files are at their sources — shown for your records only, never gating anything. Sync as much as your knowledge base needs.
A deployment that isn't enrolled on a plan carries no seat cap at all; the page still shows the facts for your own records.
Changing plan
Plans and seat counts are managed on your account page on the operator's website — the “Manage plan” button opens it. Changes take effect here automatically, usually within a few minutes; there is nothing to install.
Last updated 29 Aug 2026