Naxis Assistant
Documentation
The Naxis Assistant answers questions from your organisation’s own documents — every answer cites the exact passage it came from, and anything that isn’t in your material is refused rather than guessed. This is how to install it, run it, and get the most out of it.
Find your way around
The Product guide is the complete administrator’s manual — the same help that lives inside the console, mirrored here:
Building on top? The Developers section documents the HTTP API — push documents into the knowledge base and ask questions from your own code, authenticated by a key you create in the console. Stuck? See Troubleshooting and the FAQ.
What it does
- Grounded answers. The assistant reads your connected documents and answers only from them. Every claim carries a citation you can open to see the original passage.
- Refuses rather than guesses. If the answer isn’t in your material, it says so — it never invents one.
- Respects access. People only ever see answers drawn from documents they’re allowed to read. Permissions mirror your sources.
- Meets people where they work. A web chat, plus messaging channels (Telegram, WhatsApp, Slack, Viber) and an embeddable widget.
- Runs itself. It indexes new material on a schedule, keeps itself healthy, and installs its own updates in a window you control.
The two ways to run it
| On your server (self-hosted) | Hosted by Naxis (managed) | |
|---|---|---|
| Where it runs | A Linux server you control | The Naxis platform |
| Your data | Never leaves your server | Held by Naxis under agreement |
| To set up | Run one command | Open a link |
| Maintenance | Automatic updates & backups | Handled for you |
You’ll have been told which one applies to you, and been sent a link to match. Follow Install — on your server or Install — hosted by Naxis.