Chat channels

Set up Discord

A Discord app your team uses with /ask — in servers and in DMs. Server answers are private to the asker by default (ephemeral), so document access never leaks to the room.

On discord.com/developers create an application. Note the Application ID and Public Key (General Information) and a Bot token (Bot → Reset Token).
Chat channels → Discord: paste all three. Create, then Test — this registers the /ask, /new and /help commands.
Open Setup, copy the webhook URL, and paste it as the Interactions Endpoint URL (General Information) — Discord verifies it on the spot.
Install the app to your server (Installation → install link), and add people by username in the people list.

People ask with /ask; switch “Plain direct messages” on and they can also just type in the bot's DMs (the assistant connects out to Discord for those — no extra setup). “In servers, answers are” controls visibility: private to the asker (default), public (uses the asker's access — the room sees the answer), or DMs only.

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Last updated 29 Aug 2026