Chat channels
Set up Microsoft Teams
The assistant inside Teams — personal chats, and @mentions in team channels. Everything is ready in the product; the only prerequisite is a one-time Azure Bot registration (about ten minutes, done by IT).
- In the Azure portal create an “Azure Bot” resource (any name; pricing tier F0 is fine; “Multi Tenant” type). Note the Microsoft App ID it creates.
- In the bot's app registration (Certificates & secrets) create a client secret and copy its value.
- Chat channels → Microsoft Teams here: paste the App ID and the secret. Create, then Test — it verifies the sign-in.
- Back in Azure: the Bot resource → Configuration → set the Messaging endpoint to the webhook URL shown in the channel's checklist, and under Channels enable “Microsoft Teams”.
- In Teams, find the bot (or share its install link) and send it a message.
People are matched to their accounts by their work email automatically (Teams tells the assistant the sender's email), so usually nobody needs setting up at all. In team channels the bot only ever receives messages that @mention it; the “When @mentioned” setting controls whose access those answers use — everyone in the channel sees them.
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Last updated 29 Aug 2026