Chat channels
Set up Mattermost
A Mattermost bot your team DMs or @mentions — the self-hosted option where nothing leaves your network: the assistant connects out to your Mattermost server, no public URL anywhere.
- In Mattermost (System Console → Integrations → Bot Accounts, or Integrations → Bot Accounts) create a bot and copy its token.
- Chat channels → Mattermost: enter the server URL and the token. Create, then Test.
- DM the bot — that's it. For channels, add the bot to the channel and @mention it.
Add people by their Mattermost username or email — looked up on your server instantly — and senders whose Mattermost email matches their account here work with no setup at all.
Was this page helpful?
Last updated 29 Aug 2026