Issues & support
Set up PagerDuty
Connect PagerDuty to make incident history searchable — each service and each incident becomes a document with status, urgency, who responded and their notes, so “have we seen this outage before” answers from the pager log itself. Read-only.
- In PagerDuty open Integrations → API Access Keys and create a READ-ONLY key.
- Documents → PagerDuty, paste the key.
- Choose access groups, Test, then Sync.
Incidents sync newest-first and are bounded — incidents already synced stay searchable past the bound. US-hosted accounts only for now (the EU service region has its own API address).
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Last updated 29 Aug 2026