Chat channels

Set up Viber

On partners.viber.com create a bot account (name, avatar, category). Copy its token.
Chat channels → Viber: paste the token, optionally set the sender name shown on replies. Create.
Make sure the public base URL in Settings is your https address, then press Test — the webhook is registered with Viber automatically.
Open the bot in Viber and send it a message.

Viber requires an https URL reachable from the internet. If Test reports the webhook was not registered, fix the public base URL and Test again.

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Last updated 29 Aug 2026